Welcome to Arboloom! These Terms and Conditions ("Terms") govern your access to and use of our website, https://www.arboloom.com/ (the "Website"), and the purchase and sale of products through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website.
"Arboloom," "we," "us," or "our" refers to Arboloom Cup AG, Römerstrasse 7, 2555 Brügg, Switzerland.
"Website" refers to https://www.arboloom.com/.
"User," "you," or "your" refers to any individual who accesses or uses the Website.
"Products" refers to the goods offered for sale on the Website.
"Order" refers to a request placed by you to purchase Products from us.
"Content" refers to any information, text, graphics, images, or other materials displayed on the Website.
Eligibility: You must be at least 18 years old to use the Website and place Orders. By using the Website, you represent and warrant that you are at least 18 years old.
Account Security: If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
Prohibited Activities: You agree not to:
Product Descriptions: We strive to provide accurate and up-to-date information about our Products. However, we do not warrant that the descriptions or other Content on the Website are accurate, complete, reliable, current, or error-free.
Pricing: Prices for Products are subject to change without notice. We reserve the right to correct any errors in pricing.
Availability: Product availability is subject to change without notice. We do not guarantee that Products will be in stock.
Your placement of an Order constitutes an offer to purchase Products. We reserve the right to accept or reject your Order for any reason.
Payment: Payment for Orders must be made through the available payment methods on the Website. We use Stripe as our payment processing platform, ensuring that your card information is safe and secure. You agree to provide accurate and complete payment information.
Shipping: Shipping costs and delivery times will be calculated and displayed during the checkout process.
Returns and Refunds: Our return and refund policy is available on the Website [insert link to return policy].
Withdrawal Period: In accordance with Swiss law, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
Exercise of Withdrawal Right: To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email) to hello@arboloom.com. You may use the model withdrawal form available on our Website, but it is not obligatory.
Effects of Withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Delivery Times: We will make every effort to deliver your Order within the estimated delivery times provided at the time of purchase. However, delivery times are estimates and not guaranteed.
Risk of Loss: All purchases of physical items from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Warranty: We warrant that the Products will conform to the specifications stated on the Website and will be free from defects in material and workmanship for a period of one year from the date of delivery. This warranty does not cover defects resulting from improper use, normal wear and tear, or unauthorized modifications.
Limitation of Liability: To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or the purchase or sale of Products.
Personal Data: We collect and process your personal data in accordance with our Privacy Policy, which is available on the Website [insert link to Privacy Policy].
Data Security: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
Ownership: The Website and its Content are protected by copyright, trademark, and other intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website and its Content for personal, non-commercial purposes.
Governing Law: These Terms will be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.
Dispute Resolution: Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Switzerland.
Termination by Us: We may terminate your access to the Website at any time for any reason.
Termination by You: You may terminate your account at any time by contacting us.
These Terms constitute the entire agreement between you and us relating to the Website and the purchase and sale of Products.
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck, and the remaining provisions will remain in full force and effect.
Updates: We may update these Terms from time to time. Any changes will be posted on the Website with an updated effective date.
Questions: If you have any questions about these Terms, please contact us at hello@arboloom.com.
Arboloom Cup AG
Römerstrasse 7, 2555 Brügg, Switzerland
